Privacy Policy

Welcome to The Sheल, where culture meets style. We respect your privacy and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website.

1. Information We Collect

When you visit The Sheल, place an order, or contact us, we may collect:

• Personal Information: Your name, email address, phone number, billing/shipping address, and payment details.
  
• Order Data: Items purchased, order value, and transaction history.
  
• Technical Data: IP address, browser type, time zone, and device information.
  
• Cookies: We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.
  

2. How We Use Your Information

We collect and use your data to:

• Process and fulfill your orders efficiently
  
• Respond to customer service requests and inquiries
  
• Send order updates, promotions, or newsletters (only with your consent)
  
• Improve the performance, security, and usability of our website
  
• Prevent fraud and ensure data protection
  

3. Sharing Your Information

Your privacy is important to us. We do not sell or rent your data. We only share your information with:

• Payment processors (like Razorpay, Stripe, PayPal) to handle secure transactions
  
• Delivery partners to ship your products
  
• Marketing and analytics tools (e.g., Google Analytics, email marketing platforms)
  
• Authorities, only when required by law
  

4. Data Security

We protect your personal data using industry-standard encryption and security practices. Our site uses SSL (Secure Socket Layer) technology, and we partner with secure payment gateways.

5. Your Rights

You have full control over your personal data. You can:

• Access or correct your personal information
  
• Request deletion of your data
  
• Withdraw consent for marketing communications
  
• Request data export or restrict its use
  

Contact us to exercise these rights.

6. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for the content or privacy practices of those sites. Please review their policies before sharing your information.

7. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted here with the new effective date.

Contact Us

Have questions or concerns about your data or our privacy practices?

📧 Email: hukum@theshel.in
🌐 Website: https://www.theshel.in